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  • IT Assistance

    • Create an IT Ticket
    •        EMail a Ticket to this address: support@coleinternational.samanage.com
    • ID Requests (ADD/DELETE/DISABLE)
    • Admin Login (Legacy)
    • Request Client E-Invoicing
    • Aeaah, What do I do When I have a Computer Problem?
    • After Hours IT Contact Information
    • AS/400 Green Screen Reset
    • AS/400 Wont Open After a Reset
    • Change my Passwords
    • How do I Properly Sign Out of Citrix
    • Dayforce Password reset
    • EDI
      • Basic PDF to EDI Explained
      • Electronic Data Interchange explained
      • Example Textual Template
      • Example Textual PDF
      • EDI CCI Documents - Instructions
      • EDI Clients and Vendors - List
      • CCI Invoice Prompt
    • Help with Client Imaging
    • Help with Training Videos
    • Mitel Info
      • General Information Including Retrieving your VoiceMails
      • Take Over a Mitel Phone
    • Outlook/MS Office Help
      • ** MS Office Support
      • How to Add another Person’s Mailbox to your Outlook
      • How to Add Someone to your Address book
      • How to Create a Public Calendar
      • How to Create Rules
      • How to Disable Suggested Contacts
      • How to Open COLE USA Public Folders
      • How to Set Your Signature
      • How to Share an Outlook Calendar
      • How to Configure Delegation for Outlook mail and Calendar
      • How to Turn on Out of Office
      • How to Turn off the Email Junk feature
    • Setup Cell Phone with Cole email